I started my business in the UK, some 20 years back. By 1996 we had around 15 people (in Devon). This is when I started hearing the first murmurs about clients sending work to India. The word “oursourcing” had not come into usage. It was very early days. I took the decision (possibly the most important decision in my life) to get on a plane and see what is going on there, as it would certainly affect us. More »
